Terms & Conditions

Terms and Conditions – ImportKeyLtd

These Terms and Conditions govern your use of our website and services. By accessing or purchasing from ImportKeyLtd, you agree to comply with the terms outlined below.

1. General Terms

All products listed by ImportKeyLtd are subject to availability. We reserve the right to modify product prices, specifications, and availability at any time without prior notice. ImportKeyLtd also reserves the right to refuse service, cancel orders, or limit quantities at our discretion.

2. Orders and Payment

Orders are only confirmed once full payment has been successfully processed. We accept payments via bank transfer, credit card, or other approved methods. All transactions will be invoiced under the registered company details provided during purchase. Customers are responsible for ensuring billing information is accurate.

3. Shipping and Delivery

We provide delivery across Bulgaria and worldwide. Shipping costs and delivery times vary depending on the type of machinery, destination, and selected shipping method (road, sea, or air). Customers must provide accurate shipping information to avoid delays. While we ensure secure packaging and professional handling, ImportKeyLtd is not responsible for delays caused by customs clearance, logistics disruptions, or unforeseen circumstances.

4. Returns and Refunds

Our return and refund process is governed by our Refund Policy. Customers must contact our support team and receive approval before returning any product. Unauthorized returns may not be accepted.

5. Warranty and Liability

All machinery and equipment may include manufacturer warranties where applicable. ImportKeyLtd shall not be held liable for damages resulting from improper use, negligence, unauthorized modifications, or incorrect installation of products.

6. Intellectual Property

All website content, including logos, text, product images, and descriptions, is the exclusive property of ImportKeyLtd and may not be copied, reproduced, or used without prior written consent.

7. Governing Law

These Terms and Conditions are governed by applicable international trade laws. Any disputes arising from transactions shall be resolved under the jurisdiction agreed upon between the parties, where applicable.

8. Contact Information

For any inquiries regarding our terms, services, or products, please contact us:

Email: support@importkeyltd.com
Phone & WhatsApp: +4915216247100


By using our website or purchasing from ImportKeyLtd, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.